An AI worker for any business with customers
Gyms, salons, education, non-profits, local services and everything in between all share the same problem: enquiries come in faster than a small team can answer them. Opsei AI answers every call, chat and message 24/7, books, captures leads, manages custom workflow, and follows up, whatever your business does.
How Opsei AI works for your business
If your customers call, chat, email or message you, Opsei AI can answer them, book them, and capture them, tailored to how you work.
Customer communication
Answers questions instantly on your website, phone, WhatsApp, Instagram and SMS in your brand voice.
Booking & scheduling
Books appointments, classes and consultations against your availability, with confirmations and reminders.
Lead capture
Turns every enquiry into a scored CRM contact with source, transcript and details, so nothing is lost.
Support & tickets
Handles common questions and opens a ticket, routed to the right person, when a human is needed.
Custom intake forms
Collects quotes, service requests and sign-ups conversationally and returns clean, structured data.
Follow-ups & reminders
Chases quiet leads and sends reminders automatically, so opportunities do not slip through the cracks.
Workflow automation
Fires webhooks to your tools and reads live data from your systems, connecting Opsei to how you operate.
Reviews & retention
Requests reviews after each interaction and routes unhappy customers to a human first.
Multilingual service
Serves customers in 20+ languages from the same knowledge base, with no extra staff.
One AI worker, shaped around one small team
A boutique fitness studio with two staff was missing enquiries during classes. Opsei was configured to their exact workflow in an afternoon.
Enquiry arrives
A prospect messages during a class asking about memberships and class times.
Answer & book
Opsei answers from the studio's knowledge base and books a free trial class on the spot.
Capture & sync
It creates the lead in the CRM and fires a webhook into the studio's booking software.
Follow-up
After the trial it follows up with a membership offer and requests a review.
Enterprise features. Small-business simple.
One AI brain, every channel
Phone, website chat, WhatsApp, Messenger, Instagram and SMS all answer from the same knowledge base and brand voice.
Unified inbox & CRM
Every call, chat and message becomes a scored lead on one customer timeline, with human handover in a click.
Automations & live lookups
Fire webhooks to your tools on every new lead, and let the AI read live data from your systems mid-conversation.
SOC 2 Type II & encryption
SOC 2 Type II controls with annual audits, TLS 1.3 in transit and AES-256 at rest. Role-based access, SSO, and per-user audit logs. US-based data residency available on enterprise plans.
Doing it yourself vs. point tools vs. Opsei
| Capability | Doing it yourself | Separate point tools | Opsei AI |
|---|---|---|---|
| Answers 24/7 | No | Varies | Always on |
| Works on every channel | Limited | One tool per channel | One brain, every channel |
| Books & captures leads | Manual | Separate systems | Automatic, in one CRM |
| Automates follow-up | Easy to forget | Extra subscription | Built in |
| Fits your workflow | Yes | Rigid | Configurable to you |
| Cost | Your time | Many subscriptions | One plan, from $29/mo |
