Your business AI Agent on WhatsApp
Opsei AI auto-replies to WhatsApp messages using your business knowledge, captures leads, books appointments, and more, supporting rich text and attachments, and hands over to a human whenever you choose.
Full-time AI Agent tailored to your business inside WhatsApp
Same business knowledge, same brand voice, same customer view, now on the WhatsApp your customers open every day.
Auto-reply from your KB
Answers questions instantly from your shared knowledge base, with your tone of voice and business hours.
Intake forms
Create custom contact forms, service requests, quotes, and any other business form, and capture customer data in real time when they submit specific requests.
Unified Inbox
Every WhatsApp message, call, chat, SMS, email and social message lands in one screen with the full customer timeline, AI-suggested replies, and conversation history.
Custom AI Brain for your business
Trained on your own business data, website, and documents, Opsei handles calls and workflows based on the exact rules you set.
Live answers from your systems
Looks up live data in your business while it's talking to a customer, an order status, a booking, or an account balance, and replies with the real, up-to-date answer.
Automated workflows
Handles every enquiry automatically: creates a lead, sends a follow-up, alerts your team, and connects to thousands of apps via Zapier, Make, and n8n.
Captures leads & books
Qualifies the enquiry, captures contact details, and books appointments - creating a scored lead in the CRM.
Human handover
Turn off auto-reply on any conversation and let your team take over with the full history in front of them.
Your own WhatsApp Business
Connect your own WhatsApp Business account securely, you stay in control of your number and branding.
Connect WhatsApp in three steps
Connect your account
Link your WhatsApp Business account and number to Opsei with a guided, secure setup.
Share the brain
The WhatsApp agent uses the same knowledge base and rules as your chatbot and receptionist - nothing to rebuild.
Go live
Incoming messages are answered automatically, welcome messages fire for new contacts, and leads flow to the CRM.
Enterprise-grade security, built in
Your customer conversations are sensitive. Opsei protects them with the controls large enterprises expect, so you can put AI on the front line with confidence.
Access & audit control
Role-based access, single sign-on (SSO), and per-user audit logs so you always know who saw and did what.
Encryption everywhere
TLS 1.3 encryption in transit and AES-256 encryption at rest for every conversation, record, and file.
SOC 2 Type II
SOC 2 Type II controls with independent annual audits covering security, availability, and confidentiality.
Data residency
Tenant-isolated data that is never used to train third-party models, with US-based data residency available on enterprise plans.
Works with the tools you already use
Opsei plugs into your stack two ways: Automated Workflows push new leads, customers, and tickets out to your other apps the moment they happen, and Live Answers let the AI look up real information from your systems mid-conversation.
Automated Workflows (outbound)
Fire secure webhooks on every new lead, customer, ticket, or ended conversation. Connect to your CRM, back office, or thousands of apps through Zapier, Make, and n8n. Every delivery is logged, retried, and testable.
Live Answers (inbound connectors)
Let the AI query your own HTTPS APIs while it is talking to a customer - order status, bookings, account details, a customer's plan - and reply with the live result on both chat and voice.
