Turn every enquiry into a booked viewing
Buyers and renters reach out at all hours, and the agent who replies first wins the deal. Opsei AI answers instantly on your website, WhatsApp and phone, qualifies the enquiry, books the inspection, and captures every lead in your CRM automatically.
How Opsei AI works your enquiries
For sales, rentals and property management, Opsei AI handles the conversations that agents never have time for.
Instant enquiry response
Replies to every website, portal and social enquiry in seconds, so leads never go cold waiting for an agent.
Viewing & inspection booking
Checks availability and books inspections straight into the agent's calendar with automatic confirmations.
Buyer & renter qualification
Screens for budget, finance, timeline and requirements, then scores the lead for the right agent.
Listing information
Answers questions on price, features, availability and location from your live listing knowledge base.
Applications & intake
Collects rental applications and buyer details conversationally and returns clean, structured data.
Follow-up & nurture
Keeps prospects warm with automatic follow-ups so no lead is forgotten between viewings.
Maintenance requests
Logs tenant maintenance requests, captures details, and routes them to the right property manager.
Reviews & referrals
Requests reviews after a sale or lease and surfaces referral opportunities automatically.
CRM lead capture
Every enquiry becomes a scored contact with the property, source and full transcript in one view.
A weekend portal enquiry, booked without an agent
A busy sales and rentals agency was losing weekend leads to slow replies. Opsei now runs first response and booking end to end.
Enquiry lands
A buyer messages about a listing on Saturday night, asking about price and inspections.
Qualify
Opsei AI answers from the listing, screens for budget and finance, and gauges how ready they are to buy.
Book & assign
It books the inspection in the agent's calendar, creates the CRM lead, and notifies the agent.
Nurture
It sends a reminder before the inspection and follows up afterwards to keep the deal moving.
Enterprise features. Small-business simple.
One AI brain, every channel
Phone, website chat, WhatsApp, Messenger, Instagram and SMS all answer from the same knowledge base and brand voice.
Unified inbox & CRM
Every call, chat and message becomes a scored lead on one customer timeline, with human handover in a click.
Automations & live lookups
Fire webhooks to your tools on every new lead, and let the AI read live data from your systems mid-conversation.
SOC 2 Type II & encryption
SOC 2 Type II controls with annual audits, TLS 1.3 in transit and AES-256 at rest. Role-based access, SSO, and per-user audit logs. US-based data residency available on enterprise plans.
Agent alone vs. call centre vs. Opsei
| Capability | Agent handling it alone | Outsourced call centre | Opsei AI |
|---|---|---|---|
| Replies in seconds, 24/7 | No | Business hours | Always on |
| Knows the listing details | Yes | Reads a script | Grounded in your listings |
| Qualifies budget & finance | When there's time | Basic | Automatic & scored |
| Books the inspection | Manual | Sometimes | Live, into the calendar |
| Logs every lead to the CRM | Often missed | Partial | Every enquiry |
| Cost to scale | Your time | Per-call fees | Flat plan, from $29/mo |
