Turn your entire website into a custom AI Agent
Opsei AI Chatbot greets every visitor, answers their questions from your business knowledge, qualifies leads, create quotes, takes orders, submits tickets, and hands off to a human when it matters - 24/7, in your brand voice.
More than a chatbot, a 24/7 sales and customer service assistant
It does not just answer. It qualifies, books, captures, and escalates, every conversation grounded in your business.
Learns your website
Point it at your URL and upload PDFs or FAQs. It answers from your content, with source citations, no scripting.
Matches your brand
Set the colours, greeting, tone, welcome message, and business hours so the widget feels like part of your site.
Quick action chips
Offer one-tap buttons under the greeting, open a form, ask a common question, or start a booking instantly.
Live human handover
When a visitor needs a person, your team takes over in one click with the full conversation history intact.
Captures every lead
Each conversation becomes a scored lead in the CRM with contact details, source, and full transcript.
Books appointment in real time
Qualifies the visitor and books the appointment right in the chat, then confirms by email or SMS.
Live answers from your systems
Looks up live data in your business while it's talking to a customer, an order status, a booking, or an account balance, and replies with the real, up-to-date answer.
Automated workflows
Handles every enquiry automatically: creates a lead, sends a follow-up, alerts your team, and connects to thousands of apps via Zapier, Make, and n8n.
Intake forms
Create custom contact forms, service requests, quotes, and any other business form, and capture customer data in real time when they submit specific requests.
Live in minutes
Build a custom AI agent for your business. No developer needed. No coding.
Add your business knowledge
Enter your website URL and add any PDFs or FAQs. Opsei reads it all and builds your knowledge base.
Style & configure
Set the brand colours, greeting, welcome message, quick actions, and when to escalate to a human.
Paste one line of code
Drop the embed snippet on your site. The widget goes live and starts converting visitors right away.
Live chat vs. a generic AI chatbot vs. Opsei
| Capability | Live chat (staffed) | Generic AI Chatbot | Opsei AI Chatbot |
|---|---|---|---|
| Response time | When staff are free | Instant | Instant, 24/7 |
| Answers from your content | If the agent knows | Basic, no citations | Yes, with citations |
| Qualifies leads | Manual | Basic | Automatic |
| Books appointments | Sometimes | Rarely | Live in chat |
| Human handover | Yes | Rarely | One click, with history |
| Scales without more staff | No | Yes | Unlimited chats |
| Looks up live data mid-conversation | No | No | Yes, via connectors |
| Automated workflows | No | No | Leads, follow-ups, 1000s of apps |
| Multiple intake forms | No | No | Unlimited custom forms |
| Cost per month | Staff wages | $50 - $100+ | From $29 / month |
Enterprise-grade security, built in
Your customer conversations are sensitive. Opsei protects them with the controls large enterprises expect, so you can put AI on the front line with confidence.
Access & audit control
Role-based access, single sign-on (SSO), and per-user audit logs so you always know who saw and did what.
Encryption everywhere
TLS 1.3 encryption in transit and AES-256 encryption at rest for every conversation, record, and file.
SOC 2 Type II
SOC 2 Type II controls with independent annual audits covering security, availability, and confidentiality.
Data residency
Tenant-isolated data that is never used to train third-party models, with US-based data residency available on enterprise plans.
Works with the tools you already use
Opsei plugs into your stack two ways: Automated Workflows push new leads, customers, and tickets out to your other apps the moment they happen, and Live Answers let the AI look up real information from your systems mid-conversation.
Automated Workflows (outbound)
Fire secure webhooks on every new lead, customer, ticket, or ended conversation. Connect to your CRM, back office, or thousands of apps through Zapier, Make, and n8n. Every delivery is logged, retried, and testable.
Live Answers (inbound connectors)
Let the AI query your own HTTPS APIs while it is talking to a customer - order status, bookings, account details, a customer's plan - and reply with the live result on both chat and voice.
