The AI receptionist that answers every call and books real work
Opsei answers your phone 24/7 in a natural, human voice. It qualifies callers, books appointments, transfers urgent calls, captures the lead, run your business, and emails you a full summary after every call, so you never miss another customer, even after hours.
A receptionist tailored to your business that does the work, not just takes a message
Every call is answered, understood, and acted on, grounded in your business, your services, your workflow, and your rules.
Answers instantly, 24/7
Picks up in under a second, every hour of every day. No voicemail, no hold music, no missed opportunity.
Books appointments live
Checks availability and books the appointment during the call, then sends an SMS or email confirmation.
Qualifies & captures leads
Asks your qualifying questions, captures contact details, and creates a scored lead in the CRM automatically.
Smart call transfer
Recognises urgent or VIP callers and warm-transfers them to the right person based on your routing rules.
Full call summaries
Delivers a written summary, transcript, and recording to your inbox seconds after the caller hangs up.
Speaks your customers' language
Handles calls in 20+ languages, switching naturally to match the caller without missing a beat.
Custom AI Brain for your business
Trained on your own business data, website, and documents, Opsei handles calls and workflows based on the exact rules you set.
Live answers from your systems
Looks up live data in your business while it's talking to a customer, an order status, a booking, or an account balance, and replies with the real, up-to-date answer.
Automated workflows
Handles every enquiry automatically: creates a lead, sends a follow-up, alerts your team, and connects to thousands of apps via Zapier, Make, and n8n.
Live in under an hour
No integrations project, no codeing, no engineering team, no lock-in.
Connect a phone number
Port your own number (BYO) or reserve a new number on the platform, and point your after-hours or overflow calls at Opsei.
Teach it your business
Add your website, PDFs, documents, and FAQs to the knowledge base, then set your greeting, hours, and routing rules.
Go live
Opsei AI starts answering. Every call is qualified, booked, or routed, and logged to your CRM automatically.
Why Opsei beats the alternatives
| Capability | Human answering service | Generic AI Receptionist | Opsei AI Receptionist |
|---|---|---|---|
| Answers 24/7 | Limited hours | Yes | Always on |
| Knows your business | Reads a script | Generic answers | Grounded in your business knowledge |
| Books appointments live | Sometimes | Rarely | Yes, on the call |
| Captures & scores leads | Takes a message | No | Automatic in the CRM |
| Multiple intake forms | No | No | Unlimited custom forms |
| Looks up live data mid-call | No | No | Yes, via connectors |
| Automated workflows | No | No | Leads, follow-ups, 1000s of apps |
| Cost per month | $300 - $1,500+ | From $99 | From $99, all-in |
Enterprise-grade security, built in
Your customer conversations are sensitive. Opsei protects them with the controls large enterprises expect, so you can put AI on the front line with confidence.
Access & audit control
Role-based access, single sign-on (SSO), and per-user audit logs so you always know who saw and did what.
Encryption everywhere
TLS 1.3 encryption in transit and AES-256 encryption at rest for every conversation, record, and file.
SOC 2 Type II
SOC 2 Type II controls with independent annual audits covering security, availability, and confidentiality.
Data residency
Tenant-isolated data that is never used to train third-party models, with US-based data residency available on enterprise plans.
Works with the tools you already use
Opsei plugs into your stack two ways: Automated Workflows push new leads, customers, and tickets out to your other apps the moment they happen, and Live Answers let the AI look up real information from your systems mid-conversation.
Automated Workflows (outbound)
Fire secure webhooks on every new lead, customer, ticket, or ended conversation. Connect to your CRM, back office, or thousands of apps through Zapier, Make, and n8n. Every delivery is logged, retried, and testable.
Live Answers (inbound connectors)
Let the AI query your own HTTPS APIs while it is talking to a customer - order status, bookings, account details, a customer's plan - and reply with the live result on both chat and voice.
