Never miss another job call again
When you're on the tools, you can't answer the phone, and a missed call is a booked job gone to a competitor. Opsei AI answers every call and text 24/7, qualifies the job, books it into your diary, and dispatches urgent work, so you win more jobs without hiring an office.
How Opsei AI runs your front office
Plumbing, electrical, HVAC, pest control, landscaping. If it rings, Opsei AI answers it and turns it into a booked job.
Missed-call capture
Answers every inbound call and text instantly, so no lead ever hits voicemail or rings out.
Booking & scheduling
Qualifies the job, checks your availability, and books it straight into your calendar with a confirmation.
Emergency triage
Recognises urgent callouts such as a burst pipe or no power, and routes or dispatches them to you immediately.
Quotes & estimates
Collects job details and photos, gives ballpark pricing, and captures everything you need to quote.
Dispatch & routing
Sends the job, address and details to the right crew, and notifies your team the moment it's booked.
Reminders & follow-ups
Sends appointment reminders to cut no-shows and follows up on quotes so fewer jobs slip away.
Payment & invoice nudges
Chases overdue invoices politely and automatically, so you get paid without the awkward phone calls.
Reviews & reputation
Requests a Google review after each job and flags unhappy customers before they leave a bad one.
Lead capture & CRM
Every enquiry becomes a scored lead with the job type, address and transcript. Nothing written on a napkin.
A burst-pipe call at 9pm, booked before you'd stir
A plumbing business was losing evening and weekend jobs to voicemail. Now Opsei handles every after-hours call end to end.
Call comes in
At 9pm a homeowner calls about a burst pipe. Opsei AI answers on the first ring in a natural voice.
Triage & qualify
It identifies an emergency, captures the address and details, and gives the caller a clear ETA.
Book & dispatch
It books the callout, texts the on-call plumber the job, and creates the lead in the CRM.
Follow-up
Next morning it sends the invoice reminder and requests a review once the job is marked complete.
Enterprise features. Small-business simple.
One AI brain, every channel
Phone, website chat, WhatsApp, Messenger, Instagram and SMS all answer from the same knowledge base and brand voice.
Unified inbox & CRM
Every call, chat and message becomes a scored lead on one customer timeline, with human handover in a click.
Automations & live lookups
Fire webhooks to your tools on every new lead, and let the AI read live data from your systems mid-conversation.
SOC 2 Type II & encryption
SOC 2 Type II controls with annual audits, TLS 1.3 in transit and AES-256 at rest. Role-based access, SSO, and per-user audit logs. US-based data residency available on enterprise plans.
Voicemail vs. answering service vs. Opsei
| Capability | Voicemail / yourself | Human answering service | Opsei AI |
|---|---|---|---|
| Answers every call 24/7 | No | Limited hours | Always on |
| Books into your diary | Manual | Sometimes | Live on the call |
| Knows your services & area | Yes | Reads a script | Grounded in your business |
| Emergency triage & dispatch | Manual | Basic | Automatic |
| Follow-ups, reminders & reviews | No | No | Built in |
| Cost per month | Lost jobs | $300 to $1,500+ | From $99, all-in |
